AMPISENT TERMS AND CONDITIONS OF SALE

You have 5 days from the date of purchase to return an item.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
Proof of purchase (e.g., receipt or order confirmation) is required for all returns.

Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund.
If your return is approved, we will initiate a refund to your original payment method within 7-10 business days. The time it takes for your refund to appear in your account may vary depending on your payment provider.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a defective or damaged item.

We only replace items if they are defective or damaged. If you need an exchange for the same item, please email us at support@ampisent.com.

You will be responsible for paying your own shipping costs for returning your item unless the product was defective or damaged.
Please return your item to VGrid Office, Ground Floor, CRV Building, Melody Lane, Hamilton 3216 • New Zealand.

If you have any questions about our return and refund policy, please contact us at:

support@ampisent.com